Strategy for Healthcare Providers
Healthcare providers today face complex challenges in the marketplace. Additionally, providers must now take a more commercial and entrepreneurial approach to differentiation in the marketplace. Consider the current issues facing providers that were nonexistent just a few years ago:
- Quality and Patient Satisfaction
- Outlier Status and Economic Credentialing
- Pay for Performance (P4P)
- Affiliations
- The “Hassle Factor”
- Profitability
- Employer Coalitions
How do providers accomplish the task of strategically leveraging their value? Stovall Grainger & Modleski offers consultation to providers who seek strategic advantage in the marketplace.
SGM believes that those who consult with providers should not only understand strategy and the strategic process (which is one of the most misunderstood and inconsistently deployed disciplines) but should also understand healthcare. SGM devotes a significant amount of time to understanding the current world of the healthcare delivery from the provider side of the equation. This relevance should be your minimum expectation of those who seek to assist you in your strategic planning efforts. SGM has consulted with many provider organizations including:
- Duke University Healthcare System
- Moses Cone Healthcare System
- North Shore LIJ System
- Reproductive Medicine Associates
- Southeastern Organ Procurement Society
The “constant white water” of change in the healthcare marketplace essentially demands that all constituents in the healthcare economy take a rather assertive posture towards their viability and future. We assume that all healthcare providers would want to be able to answer now and in the future the following questions:
- What are the strategies of my organization and of my role within the organization…the strategies that are available to us through our accreditation as well as educational services…what are our strengths? How do we define and bring value to our constituents? How do we understand and assist those constituents in addressing their critical success factors?
- What does the future look like for our constituents and us? How can I anticipate the potential futures and become postured for success in the new healthcare business model…whatever that may look like? What will my constituents expect from me?
SGI Healthcare Provider Consulting Capabilities assist providers in:
- Realizing the implications of change on their practice, hospital or system, the individual functional units within the practice, hospital or system as well as individual stakeholders.
- Understanding the difference between strategy and tactics as well as how to leverage strategically the capabilities of the practice, hospital or system.
- Understanding and developing a strategic approach to managing your individual efforts in contributing to the success of your practice, hospital or system...
- Gaining insight into your current strategic planning, leadership, management, operational, and marketing practices.
- Completing a competitive analysis in order to develop proactive tactics that provide your practice, hospital or system the ability to heighten the value proposition it offers current and future constituents.
- Building and leveraging relationships to enhance acceptance and use of your contracts, products, and services.
- Uncovering each of your practice, hospital or system’s potential key customer’s Critical Success Factors.
- Testing assumptions regarding strategic competencies and competitive advantage in an effort to subsequently future validate these through customer survey instrumentation.
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